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Job Details

Housekeeping Manager for Mystic Cruises
  • Job ID: 371
  • Rank: Undefined Rank
  • Employment Type: Fixed Term - Temp
  • Joining Date: Sep 5, 2023
  • Type of Vessel: Passenger Ship
  • Engine Details: Bergen C25:33L8P
  • DWT / GRT: 1166

Position Description:

Are you looking for your next career adventure?

Are you ready to swap large vessels for small intimate ships, where you can focus on personalised guest care, opportunities to travel to small remote locations and have great career development?

Mystic cruises will have 4 ships, 3 focusing on expedition cruises, with amazing opportunities to grow your travel experience as well as your career.

If you would be interested, please apply!

Reports Directly to
- Hotel Manager (Onboard)

Directly in Charge of
- Stewardesses - Night Attendant - Day Cleaners - Night Cleaner - Laundry Master - Linenkeeper - Laundry Men

General Responsibilities

- To oversee the daily Housekeeping operation, cleaning procedures and maintenance of all Guest areas including Staterooms, laundries, public areas and public restrooms.
- To train, coach, council, support and delegate all of the Housekeeping Staff.
- To ensure that the entire Housekeeping Department is updated with relevant shipboard information at all times.
- To monitor and develop the Work schedules, Section Plans and Vacation schedules and to conduct Performance Appraisals for the Housekeeping Staff.
- To coordinate the execution of necessary Maintenance issues in conjunction with the Chief Officer based on Stateroom availability.
- To ensure that any Maintenance issues in Guest areas are reported in a timely manner and that the work orders are followed up on accordingly.
- To act as the communication link between the contracted Laundry Service and Hotel Department.
- To order, receive and monitor all linen on board. - To monitor and control the inventory of all Housekeeping Lockers and pantries.
- To execute all aspects of planning and organizing of upcoming cruises for the Housekeeping Department
- To ensure that all Housekeeping Work Registration Forms are completed correctly and handed in to the Chief Purser in a timely manner.
- To ensure that Housekeeping Overtime is submitted to the Hotel Manager and the Chief Purser in a timely manner.
- To adhere to, and to ensure that the Housekeeping Department Staff adheres to all Company Policies and Procedures, Manuals and Directives. - Other responsibilities, as assigned, but not limited to the above.

V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.

At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.

Our values comprise of ‘five C’s’: we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.

We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.

As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.