Works the assigned Shore Excursion desk hours. Provides guests services with regards to tour sales, refunds, complaints, general port and ship information. Promote, sell, upsellband cross sell tours based on guests’ demographics in order to achieve the set revenue targets.
Why join Azamara?
Our global guests come to us for the destinations we visit and the cultural connections we make, but they return to Azamara for the unforgettable hospitality that our crew provides. Our staff-to-guest ratio is 1.7 staff to 2 guests, and this allows us to offer personal, hands-on and friendly service from the first point of contact to the end of the voyage. Our crew comes from every corner of the world, and are the men and women at the heart and soul of our brand.
Destinations are in our DNA, and as a member of the Shore Excursions team you’re at the front of the Guest Experience journey. You’ll be part of the team that truly gets to see the world as your work takes you off the ship as you join the tours with our guests. We’re looking for smart, friendly, passionate salespeople who have a desire to see the world and share that with our guests.
V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.
At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.
Our values comprise of ‘five C’s’: we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.
We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.
As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.