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Job Details

Operations Representative ORD
  • Job ID: 2968
  • Contract Type: Full Time
  • Contract Duration: Permanent
  • Location: Chicago, USA
  • Travel Required: Occasional travel
  • Shift Work: Yes


Task Responsibilities:

The position holder is responsible to supervise and coordinate the station in relation to the company’s ground/flight operational and administrative activities such as:

  • Ensure the correct execution of the various tasks concerning freight acceptance and handling.
  • Ensuring flight and ground operations are performed in accordance in the company's quality system as described in the Ground Operations Manual.
  • Required to be in compliance with all local and international rules and regulations relating to Safety and Security, and by monitoring the report of accidents, incidents and other ground occurrences, including reporting DG incidents, to the appropriate Authority as required.
  • Responsible to the Official-in-Charge (OIC) for coordinating all activities, as outlined in the company’s emergency manual Chapter 11 Station Nearest Accident, in the event of an accident or incident in their station.

Essential Requirements For The Position:

  • Knowledge and experience in cargo aviation and ground operations
  • Professional and technical knowledge in regards to the air cargo industry
  • Be proactive and take initiative
  • Maintain professionalism and technical knowledge by attending regular Cargolux in-house trainings as required, attending educational workshops, reviewing professional publications, and establishing personal networks

Working Conditions:

  • The position holder is based in Chicago, Illinois.
  • The position demands a regular presence in the office and requires vacation and other absences to be planned so as to avoid conflicting with service needs.
  • This position requires the ability to walk, bend, lift/pull/push up to 50 lbs, and go up/down stairs. 
  • Flexibility may be needed with working hours. The position holder shall keep informed their line manager on their whereabouts and the means of telecommunications through which they will be reachable for urgent company needs, while on company mission.
  • Health Benefits: Medical, (low cost to the employee), Vision (free), Dental (free).
  • Retirement: Short waiting period to participate. Up to 6% employer match
  • Paid time off: start off with 10 vacation days a year (on an accural basis). 48 sick hours as of date of hire, 9 holidays.
  • Hourly range: $22.73-$26.81

Cargolux Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cargolux Airlines will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources department at area1hr@cargolux.com.