• This position supports day-to-day client communication, job tracking, and coordination between sales, contracts management, and finance to ensure high-quality service delivery and client satisfaction required of the MPS team
• To undertake all operational and administrative duties required to organize and carry out the responsibilities required of the MPS team.  These duties include, but are not limited to:
• Administer and record-keeping all aspects of MPS contracts and machines in field for quick, efficient and accurate data.
• Initiate the MPS pricing and Finance costing sheet

Cosa offriamo

Con Canon, riceverai il supporto e l'incoraggiamento di cui hai bisogno per crescere, da persone che condividono la tua stessa ambizione. Investiremo nel tuo sviluppo professionale per aiutarti a imparare e crescere nel tuo ruolo con noi. Troverai manager che ti danno la libertà di esplorare cose nuove e un team in cui le conoscenze sono condivise apertamente.

In Canon abbiamo una visione chiara: impegnarsi a creare una cultura più inclusiva ed equa in cui i dipendenti siano apprezzati e possano prosperare personalmente e professionalmente.

Canon ha anche un forte impegno per la sostenibilità, che comprende la nostra filosofia Kyosei di vivere e lavorare insieme per il bene comune, incentrata sulla riduzione del nostro impatto ambientale e sulla creazione di opportunità per dare un contributo sociale positivo.

• Preparation of review decks for all MPS accounts for all three Ops (700+ accounts across DORGS)with the required time scale covering volume utilization, service calls, SLA KPIs, machine utilization etc.)
• MPS Ad-hoc Reporting – Internal & external – To deliver accurate and timely reports facilitating the sales team or the client required to manage their accounts and work on contracts renewals
• Liaise with internal departments (e.g., billing, operations, IT) to facilitate client requests and troubleshoot issues.
• Identify gaps in our processes that benefit the organization and improve client experience
• Support Sales team with all data, reports and analysis required to manage their accounts and work on contracts renewals. 
• Ensure services are delivered in line with the contract terms, that SLA's deliverables are met. 

Cosa chiediamo

• Education: Bachelor’s degree preferred, or equivalent work experience in a client-facing or production coordination role.
• Experience: 2+ years in the print industry, preferably in customer service, account coordination, or production.
• Strong knowledge of print production processes, terminology, and timelines.
• Excellent organizational, multitasking, and time-management skills.
• Proficient in Microsoft Office and familiar with Power BI and CRM software
• Strong verbal and written communication skills.
• Attention to detail and a proactive, service-oriented mindset.

Su cosa potrai contare

 

• Strong commercial orientation with broad business understanding & skills, equipped with a sharp intellect to focus on key issues with an attention to detail & accuracy of information  
• Flexible to new situations & challenge
• Able to work on own initiative and in a team environment
• Ability to meet deadlines and prioritize workload effectively
• Flexibility to adapt to the changing demands of the role
• A high level of accuracy to provide relevant/timely information to staff.
• The ability to get good results whilst working under pressure.

Canon arricchisce la vita e il business in incredibili nuovi modi. Potrai avere un ruolo importante nel plasmare il futuro di una company così forte, ambiziosa e riconosciuta dove le persone fanno grandi cose insieme. Potrai aspettarti l'eccezionale e raggiungere l'eccezionale, con  la migliore società di imaging al mondo.

Living and working together for the common good.