Canon EMEA is looking for a Solutions IT Consultant - ERP planning who will be responsible for driving the solution and adoption of IT improvements within the Supply Chain Management domain. This position is well suited for someone with Blue Yonder Demand & Supply Planning exposure who is looking to advance their career in application service delivery & operations. Furthermore getting the exposure towards the Oracle R12 SCM-MDM (Supply Chain Management & Master Data Management) area.

You will work on gathering business requirements and converting these into IT solutions and functional designs across Process, Data and Technology. And don't shy away from supporting Canon operations.

Do you bring excellent problem-solving, communication skills and a track-record in Supply Chain IT related project implementations across multiple countries? Then this might be your next exciting step in your career!

Role overview: This position is known as Solution & Adoption Consultant – SCM and MDM

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

As a Solutions IT Consultant - ERP planning you will be responsible for:

• Gather/produce business process requirements and convert these into solution requirements across Process, Data, and Technology.
• Translate business process requirements into IT requirements and functional designs, and guide the IT solution towards business implementation.
• Assess the impact of the IT solution with the IT Factory to provide and verify estimates on effort, costs and timelines for project proposals.
• Guide, verify and approve the translation of the IT functional designs to IT solutions. Advice on any solution risks to direct related test plans. Follow and protect the design principles, such as no customizations and design for flexibility
• Drive Change Management and Adoption to ensure benefits are realized by:
  • Facilitating change management/user adoption of the solution by providing expertise and good practice.
  • Align with BU/ Function stakeholders to put in place key metrics (to be tracked by IT PMO) to give leadership visibility and insight into the usage and adoption of the platform.
  • End to end oversight to ensure that new features are adopted appropriately.
• Act as Functional Solution Guardian – Manage functional template boundaries (data, process, technology) and agree deviations with Solution Control.
• Align with BU/ Function stakeholders to put in place key metrics (to be tracked by IT PMO) to give leadership visibility and insight into the usage and adoption of the platform.
• Provide production support at request of IT Operations and directed by the Principal / Lead Consultant:
  • Review and approve all application changes resulting from problem management.
  • Participate in incident analysis and problem resolution where expertise is required and / or where the issues are complex or impact multiple processes.
  • Participate in trend analysis of all incidents and Root Cause Analysis of Major/Top incidents. Drive resulting improvements preventing reoccurrence by either technical refactoring that can be absorbed in project releases or propose changes for budget approval.
• Contribute to the Domains and Communities of Practice. Maintain the IT knowledge base of the Domain (baseline documentation).
• Apply data migration, release management, and SOD controls relevant for Solutioning & Adoption.
• Lead projects as a project assignment.
• Working together with IT Architect team.
• Driving changes and projects from delivery (Scope, timeline and budget) following the Canon IT Governance
• Apply the allocation (charging) of personal time as directed by the Principal / Lead Consultant.
• Exposure to manage Operations within ERP landscape (ticket intake, review, prioritization, drive to resolution-problem management, monitor SLA’s, follow up on escalations, customer satisfaction, ticket backlog, ageing, etc.)
• Working closely with Principals, Operations and Delivery Domain Leads:
  • In ensuring operations activities stability and propose improvements for more efficient and effective use of IT systems within Business processes.

What we ask

We’re looking for a customer oriented, delivery-focused professional who really enjoys building trust based relationships and continues to develop him/herself and coaches others. In addition to these competences, you will have:

Must-have:

• A background in defining complex solutions for integrated enterprise software landscape having the Blue Yonder application - Demand: Demand Planning, Industry Cloud Offering: Statistical Forecasting for Manufacturing,  Consensus Planning, Demand management; Supply: ESP - Enterprise Supply Planning, Network modeling, Inventory planning, Distribution Planning, Production Planning, Order Promising; Integrated Business S&OP Planning: Demand 360
• Relevant domain experience (Demand & Supply Planning) with an excellent track record in project implementations and/or IT operations preferably across multiple countries.
• Exceptional problem-solving and sound-decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.
• The ability to organize and lead meetings, set out actions and perform progress control on deliverables.  Be the escalation point for issues which are raised by project team members.
• Adept at translating business process requirements into IT requirements and functional designs, and guiding the IT solution towards business implementation.
• Hands on experience with PL/SQL

Nice-to-have skills:

• Experience with Oracle SCM EBS applications is a plus
• Knowledge of ITIL on Incident, Problem, Change, Service Level, and Configuration Management is a plus.

You will need

• Linking pin between Business and IT; User adoption of the IT solution.
• Clear, complete, and accurate requirements and functional designs.
• Best fitting process/IT solutions with minimal customizations.
• Clear, complete, and accurate impact assessments.
• IT solutions and related test plans in line with functional designs.
• Maintained IT knowledge base of assigned Domain areas.
• Project Management experience

Further Information

In addition to a competitive salary, you will be eligible for the following benefits in this role:

• Performance-based bonus of 12,5%
• 31 days holiday per year
• Pension plan
• Bicycle plan
• Full coverage of your public transport costs and partially car costs

Canon champions hybrid working with a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Lastly you’ll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.

Does this seem like a great fit for your career expectations? We're excited to hear from you! Even if you don't meet all the qualifications we still encourage you to apply.

 

Job family: IT Development

Grade: 13

#LI-hybrid

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.