Canon Europe are looking for a B2B Salesforce Lead, in this role you be the end-to-end owner for B2B salesforce platform and primary contact point.

You will:

• Lead frequent reviews of system capabilities. Oversee business requirements and drive forward system maintenance and functional development with IT. Recommend and implement best practice across functions to ensure business needs are met.
• Maintain price books in the system and coordinate change requests together with central pricing and IT teams as well as updates new items.
• Develop and deploy comprehensive training and support to users (ie BDMs).Create relevant training material and knowledge transfer. Coach system users.
• Provide insights on existing sales lead, monitor opportunity lifecycle evolution and communicate updates regularly to B2B sales teams and leadership
• Lead end-to-end improvement process and drives actions to optimise the process based on business needs. Act as thought leader, providing strategic insights and recommendations on B2B Salesforce advancements to drive business growth and efficiency.
• Conduct periodic data integrity reviews with data/BI team. Ensure consistent governance together with B2B teams and establishes data quality standards/procedures to ensure system reliability
• Collect and define reporting needs from sales teams. Create reports, update dashboards, and work with data/BI team to implement automated reporting solutions that meet needs for B2B sales teams
• Act as primary contact for ITCG B2B sales teams regarding B2B salesforce platform by addressing and solving issues. Communicates with internal stakeholders ensuring alignment on system capabilities and improvements
• Support the wider team on overall budget process from a system point of view (ie Demantra)
• Develop and lead specific programs to ensure tickets raised are followed up on and escalated to relevant IT resource where appropriate. Guides system specialist with IT change requests procedures (removing roadblocks and focusing on efficiency)

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

Do you match with this role? Do not hesitate and apply! You will be part of an energetic and innovative environment with more than 50 different nationalities at our EMEA HQ at Stockley Park.

Salary: between £56,473 and £68,040 dependent on experience plus 10% bonus

• Annual Bonus and annual pay review
• Hybrid working - 3 days in the office and 2 days from home.
• Flexible core hours – starting anytime between 07:30am and 10am and finishing any time after 16:00, providing the standard 7.5 hours have been worked.
• Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
• Generous Pension Scheme
• Private Healthcare and wider medical plan
• Up to 38% Discount on Canon products
• Flexible benefits policy
• Free parking on site
• Excellent Subsidized restaurant
• Highly Subsidised Costa Coffee on site
• Multi-Faith room
• Discounted rates at Nuffield Health Gym
• Partnership with Mental Health First Aid UK with a network of mental health champions
• Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus
• Learning & Development Opportunities

What we ask

Extensive Salesforce experience in a similar role.
Experiences with CRM, Oracle and/or Demantra system may be of advantage
Strong technical person who can handle complex systems and processes / workflows
Strong B2B sales acumen and customer service ethos
Good experience with requirements gathering and strategic prioritisation as well as project management
Good experience developing end-user training / coaching others
Ability to analyse sales data, identify trends, and provide actionable insights that support sales growth.

You will need

• Strong ability to communicate effectively at all levels both internally & externally and built strong relationships with other teams
• A logical approach to tasks and problem-solving.
• Accuracy and attention to detail.

Further Information

Our offices are based in Stockley Park, Uxbridge.

Salary: up to £68,040 dependent on experience plus a 10% annual bonus.

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Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.