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Key Account Manager- P4P

Overview

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  • 20038
  • South Africa
  • Cape Town
  • Sales
  • Specialist/ Professional
  • Full-time Permanent

Job Purpose and Summary

Lead local sales to maximise performance and meet financial targets in line with agreed

business objectives. Ensure the implementation of the central strategy and vision. Additional

functions of the Pay for Print Account Manager would include to proactively and

systematically pursue new business opportunities, explore new market verticals to target with

Canon product line-up, and ensure existing clients are seen to from an account

management, upsell and upgrade point of view.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution. Leadership and Management
• Represent Canon South Africa in a positive and professional manner.
• Work with all personnel and outside contacts to satisfy partners, clients and achieve
company goals.
• Keep up to date on market trends and new products.
• Identify and investigate growth opportunities and additional market verticals for the
company.
• Stay abreast of industry matters through third party resources and networks.

Sales & Marketing
• Sell Canon South Africa hardware and solutions, with specific focus on Production
Print, Wide format, Display graphics and Pro Print Solutions, and reach revenue
quotas for the B2B direct channel.
• Collaborate with teammates and maintain a positive and professional attitude
fostering teamwork.
• Achieve quota for number of daily and weekly sales activity with prospective
customers and end users.
• Actively work with your manager and team to improve the offering and value
proposition to existing target markets and verticals
• Develop, present, and implement plans to your manager to successfully attack new
target markets and market verticals.
• Business travel as appropriate, as approved by your manager to accomplish your
assigned duties.

The Pay for Print Account Manager is responsible for ensuring that:
• All the duties of the Pay for Print Account Manager are completed as per the job
descriptions.
• Develop and implement business plans to attract and develop current and new
clients and end users for the Canon South Africa direct channel.
• Report back to the business on technical, financial, and procedural areas of the
business that can be improved and developed to improve the direct offering of
Canon South Africa.
• They fully understand the product and solutions portfolio to their disposal and
provide feedback to the business on further training needed to improve their own
ability to sell these products and solution
• Liaise with the relevant Canon internal resources with regards to best practices and
sales strategies in market verticals
• Work with the marketing department to develop marketing plans for new products
and market verticals
• Monitor and measure and report on issues, opportunities and development plans
and achievements within agreed formats and timescales.
• Develop and refine the strategy with regards to new business development.
• Ensure that customer satisfaction levels are met
• Contractual on boarding of new clients and ends users
• Sales quotas are met as assigned.
• Prepare and submit sales activity reports and sales forecasts as are requested
required by your manager or Head of Sales.
• Maintain all prospective customer data in the company database or other as
defined by your manager and Director and use the information contained therein as
the sole resource for prospective customer
• Business Development Plans are reviewed and approved prior to implementation.
• Developing a solid and trusting relationship between major key clients and
company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with the client and establishing a timeline of performance
• Collaborating with the sales team to maximize profit by up-selling or cross-selling
• Meeting all client needs and deliverables according to proposed timelines
• Expanding relationships and bringing in new clients

What we ask

• University or bachelor’s degree preferred
• 6 years directly related previous work experience
• Sales experience in production print or office automation industry is preferred
• 6 years demonstrated sales experience selling complex service-oriented offerings via
direct B2B

You will need

• Motivated and self-directed sales professional that can operate within guidelines
assigned.
• Exceptional communication, presentation and persuasion skills and positive
professional attitude.
• Strong management skills.
• Negotiating and influencing at all levels.
• Problem solving and decision making
• Strong mature relationships with potential new business clients and end users.
• Maintain and improve relationships with existing clients and end users
• Ability to network with professionals on all levels
• Strong sales and commercial skills – key understanding of the market conditions is
required.
• Presentation skills.

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.