As an Account Manager, you play a vital part in Canon´s innovative business sales team & you will be responsible for the care, retention & revenue growth of existing Business to Business (B2B) Canon Emirates (CE) clients by growing sales of Canon core products & exploit Office Imaging & Solutions opportunities.

By regularly engaging with our customers, you will serve as the relationship lead to the client & as the internal advocate for the client at CE. You are responsible for understanding each client’s unique environment, business needs, technology vision & internal motivations. Using this knowledge & your technical background, you will seek out ways to grow each client’s annual revenue & strive to ensure client satisfaction & retention & maximise the awareness of the brands name within UAE market.

You are more focused on developing long-term relationships. You nurture—building relationships with leads & clients for a lasting impact. You are a team player that bring everyone else up & develop strong customer loyalty.

¿Qué ofrecemos?

En Canon tendrás el apoyo y el estímulo que necesitas para desarrollar tu carrera, por parte de las personas próximas a tu trayectoria. Nosotros invertiremos en tu desarrollo profesional para ayudarte a aprender y progresar en tu puesto de trabajo en Canon. Encontrarás líderes que te proporcionarán la libertad de explorar nuevas áreas y un equipo donde el conocimiento y las experiencias son compartidas abiertamente.

• Responsible for the care, retention & revenue growth of existing CE clients
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Developing & maintaining long-term relationships with a portfolio of clients, connecting with key business executives & stakeholders
• Identifies opportunities to grow business with existing clients
• Operates as the primary point of contact for assigned customers
• Forecasts & tracks client account metrics & keep records of client transactions
• Liaise between customers & cross-functional internal teams to ensure the timely & successful delivery of our solutions according to customer needs
• Help customers through email, phone, online presentations, screen-share & mainly, in person meetings
• Ensure the timely & successful delivery of our solutions according to customer needs & objectives
• Responsible for keeping current clients satisfied & delivering exceptional client service on a day-to-day basis
• Applying consultative sales skills and understand client’s needs & assist in explaining product benefits & features, overcoming objections, & closing sales
• Drives customer engagements, meetings, develop opportunities & other skilled assets to position, propose & close deals
• Track & analyze market/industry trends & identify new business & maintain extensive knowledge of current market
• Maintain active pipeline report through Salesforce.com (SFDC), logging all activities
• Uses product knowledge to build trust, value & influence with the customer(s)
• Quotes prices & rates and prepare proposal as needed to close the deal
• Success in this role is measured by meeting daily & weekly goals while consistently staying ahead of daily metrics all in a team-focused environment

¿Qué buscamos?

• Bachelor’s Degree in any field
• B2B Account Management background is preferred
• Proven account management or relationship management
• Outstanding sales, business development & negotiation skills
• Social media skills (Linked In, Networking etc.)
• Excellent Interpersonal & Communication Skills (written & verbal)
• Generally, technically savvy, and open to tech products
• Technical expertise would be a plus, but not a deal-breaker; we will train!
• Excellent Mathematical & analytical thinking
• Experience using MS Office tools, Advanced Salesforce.com usage & Knowledge
• Adaptable to unforeseen situations, keep focus on the customer & make empowered decisions with integrity, empathy, & compassion.
• Consultative sales skills required to assist in explaining product benefits & features, overcoming objections, & closing sales
• Ability to translate potential client needs into sales opportunities
• Excellent listener, assertive, persistent, persuasive & results oriented
• Valid UAE driving license & car is a must

Qué necesitarás

• Results-focused: focused on helping the client achieve the results promised to the client 
• Relational driven: believes that success is based on developing, nurturing, & focusing on their relationships with their clients
• Service-oriented: strives to provide the best service to their clients. Farmers don't cut corners, but rather cultivate their "crops" all season long. 
• Disciplined: organized & disciplined. Traditionally have a system to serve & grow their accounts 
• Collaborative: like to work together with their clients & team to provide the best solutions & results possible 
• Reasoning Ability: apply common sense understanding to detailed written or oral instructions

Información Adicional

EXTRA INFO

Farmers: They nurture the client relationship post-sale & develop into close clients’ advisors. Farmers’ focus goes well beyond customer service; positioned with a great opportunity to get to know the client & their strategic goals, farmers also become agents of growth – they can identify upsell opportunities & offer a wide range of specialized services.

To maintain, upsell & cross sell of Canon Emirates (CE) core products (I.e. Document Solutions (DS) ++: Office + Entry Professional Print (PP); Large Format Print (LFP); Technical Document Solutions (TDS) (B/W Large Format Plotters). Focusing on developing long-term relationships. Generate sales amongst client accounts, including upsetting & cross-selling.

Canon enriquece las vidas y los negocios a través de increíbles y diferentes perspectivas. Tú puedes jugar un papel fundamental construyendo el futuro de una compañía ambiciosa donde las personas hacemos grandes avances juntos. Puedes esperar y conseguir cosas excepcionales, con la compañía líder en imagen.

Living and working together for the common good.