Our services are at the heart of every single family and community in our region. Our Water Services team clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We borrow water from the environment, store it and treat it to world-class standards to supply safe drinking water to 4.3 million customers in towns and villages from Grimsby in the north east of our region to Milton Keynes at the south-western tip.
An opportunity has arisen to join our Water Quality Team as a Water Quality Scientist, based in the east of the region (Norfolk, Suffolk, Essex).
Reporting to the Water Quality Manager, you’ll be responsible for the delivery of an effective and efficient water quality scientific service to customers, external stakeholders and internal teams. This will involve liaising with internal and external customers, Public Health England teams and Environmental Health Officers, both reactively and proactively.
As a recognised Water Quality expert within the business you’ll be required to provide an effective scientific response to all water quality issues, including the investigation process, looking at the cause and advising on the action required to minimise impact on public health. As part of any investigations, you’ll be expected to lead on all aspects of liaison with Health Protection teams, Environmental Health Officers and neighbouring water companies. You’ll also be responsible for the delivery and development of customer communications regarding drinking water quality, for educational purposes or during water quality events. As a member of the Water Quality team you will also assist in the delivery of scientific training to other internal teams.
You’ll ideally be educated to degree level in a relevant scientific subject. Having significant experience in water quality you’ll be able to demonstrate your expertise in water treatment, distribution, customer service and communication and ideally have or be working towards Registered Scientist or Chartered Scientist status.
You’ll be an expert at evaluating data teamed with excellent customer service skills and a proven ability to problem solve. Excellent communication skills are key to the success of this role, as is solid IT and project management experience along with the ability to deliver coaching and training and manage your time effectively.
If you are offered a job with us, you will be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.
Anglian Water is not your typical water company. Just take a look at our Love Every Drop strategy that underpins everything that we do and you’ll start to get a feel for our culture. It’s collaborative, innovative and inspiring. We put people at the heart of our business and we truly love what we do! If you care about excellent customer service, your career and the environment, then we want to hear from you. We believe that equal opportunities means inclusion, diversity and fair treatment for all.
Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:
- Bonus scheme
- Private health care
- Competitive pension scheme
- 26 days annual leave rising with length of service
- Flexible benefits to support your wellbeing
- Flexible working (dependent on your role)
- Plus lots more!
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.