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Job Details
Customer Services 2017
Job ID #: 1396 Employment Type: Part-Time Temporary
Location: East Midlands Minimum Salary:
Functional Area: Customer Service Maximum Salary:
Duration:
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 East Midlands Airport - Recruiting Now! 

We have a number of vacancies available across our car park operations department.

We are the country’s largest UK-owner airport operator, and a business that is brilliant at what it does. This is your opportunity to join this exciting and ambitious business, at a time of growth. Our overall vision as a group is to be the premier airport management and services company; we are striving towards this within every element of our business. You will hold a key role in working towards this from within our busy customer services department.
Our customer service teams are a critical part of our operation, providing a fantastic service to the hundreds of thousands of passengers who pass through our airports every single week of the year. Customer service is the key to our success, and you will be motivated to ensure this is at the heart of everything you do.
Are you a people person with a passion for delivering great service? Do you have a flexible approach to working hours? Then see below for opportunities available to you. 

 
Car Park Team


In this hybrid role you will need to have good customer service, administration and PC skills as well as being experienced, confident and safe drivers. We will require you to be adaptable to carry out varied duties such as:

- Meeting and Greeting our customers as they arrive at reception

- Operating booking systems

- Driving passengers vehicles to secure parking locations

- Tending to reception

- Collections from pay stations

- Marshalling and car park enforcement

and other associated duties of the car park team

You will need to hold a full UK driving licence, with no more than 3 penalty points.

Contract
 - average 21 hour contracts with typical shift length of 6 hours, mainly on a 4 on 4 off basis, 12 month annualised hours contract with an April start date.



Flexible Contract

Our business is seasonal and so flexibility is important to us. We offer a Part Time flexible hours contract which means you are paid for 21, however at peak times you may be required to work additional hours or at quieter times you may be required to work less - This does not affect your salary which is paid consistently at your contracted hours per week.

Contractual Details

- £8.18 per hour. Please note - this will be paid and shown on payslips as an annual salary 
 
- Rosters issued 1 month in advance, subject to change with 7 days notice

- Full flexibility required to operate a 24/7 operation- which will include nightshifts, early mornings and weekends

- Enhanced hours are available, subject to business requirements, and are paid accordingly

Benefits

- Colleague bonus scheme

- Free staff and holiday parking

- M.A.G reward scheme – with discounts from a range of online and high street retailers

- Childcare voucher scheme

- Full training

- Uniform

- Contributory pension scheme

- Employee Assistance Programme

- Tram and Rail discounts

- Tax Free Airport Shopping (Airside pass holders only)

- Career development opportunities, with structured development plans

- On going training  

 

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